FREQUENTLY ASKED QUESTIONS

ABOUT IGBO-SISUN

What is IGBO-SISUN?

IGBO-SISUN is the fashion house for icons born to stand out. We design statement pieces designed that evoke joy, confidence, radiance, and unmistakable presence.

Our garments transform clothing into a celebration of individuality, excellence, and self-assurance—designed for those who do not simply enter a room, but illuminate it.

What does IGBO-SISUN mean?

IGBO-SISUN means “Burning Bush” in Yoruba, and it was inspired by the story of Moses and the Burning Bush within the bible. This story is a call to purpose, to empower people to embrace their individuality, and it is a celebration of boldness. The name reflects our belief that clothing can reveal and amplify the light, power, and distinction already within the wearer.

Who is IGBO-SISUN for?

IGBO-SISUN is for those who refuse to blend in. With color being at the forefront of our work, our wearers naturally stand out due to the vibrancy of our closing. Our clientele are leaders, trailblazers, and people who value individuality, excellence, craftsmanship, and the freedom to be fully seen. We design for people who are not interested in disappearing into the crowd or simply following what is popular. Our pieces are for those who want their clothing to communicate presence, confidence, and joy.

SHOPPING

Where can I shop IGBO-SISUN?

Visit our Shop page to explore our ready-to-wear and made-to-measure offerings.

What is ready-to-wear?

Our ready-to-wear pieces are designed, developed, and produced in predetermined sizes for those who want to experience the IGBO-SISUN world with a more immediate purchase. Each piece retains our commitment to distinctive silhouettes, meticulous craftsmanship, color, and intentional design.

What is made-to-measure?

Made-to-measure allows a garment to be created specifically for you. Your measurements are taken into consideration so that the final piece is tailored to your proportions and vision. Made-to-measure is particularly suited to clients seeking a highly personalized garment for a special occasion, appearance, performance, or moment of significance.

IMPORTANT: The only items available for garment loans is anything within the made-to-measure section. Ready to wear pieces must be purchased.

Can I request a custom design?

Yes. For select clients and projects, IGBO-SISUN offers custom design and made-to-measure services. If you have a particular vision, occasion, silhouette, or concept in mind, email igbosisun@gmail.com to discuss your project.

How do I know which size to order?

Please consult the size guide provided with each product before placing your order. Because our silhouettes can vary in fit and construction, we recommend reviewing the measurements specific to each piece. If you are unsure which size is right for you, contact us before ordering.

MADE-TO-MEASURE

What happens during the made-to-measure process?

The process begins with a consultation to understand your vision, needs, measurements, and the intended occasion for the garment. From there, we develop the garment with intentional attention to proportion, construction, fit, and detail. Depending on the piece, fittings may be incorporated into the process to refine the final result. The goal is not simply to make clothing that fits you, but to create a garment that feels distinctly yours.

How long does a made-to-measure piece take?

Timelines vary depending on the complexity of the garment, materials, construction, and current studio schedule. Your estimated timeline will be discussed during your consultation. For special occasions, we recommend reaching out as early as possible.

Can I request changes to a made-to-measure garment?

Made-to-measure pieces are developed collaboratively, and certain adjustments may be possible throughout the process. The scope of alterations or design changes depends on the stage of development and the construction of the garment. Please discuss any desired changes with us as early as possible.

CRAFTSMANSHIP

Where are IGBO-SISUN garments made?

IGBO-SISUN garments are developed with a strong emphasis on craftsmanship, precision, and intentional construction in New York City.

What makes an IGBO-SISUN garment different?

IGBO-SISUN believes excellence lives in the details. Every silhouette, proportion, finish, texture, and design decision is considered with intention. Our garments are created to do more than complete an outfit—they are designed to create presence.

Are IGBO-SISUN pieces limited?

Our statement pieces are produced in limited quantities. This allows IGBO-SISUN to maintain a deliberate approach to production while preserving the distinction of each garment. Availability varies by piece.

SHIPPING & ORDERS

How long will my order take to ship?

Shipping timelines vary depending on whether you are purchasing a ready-to-wear or made-to-measure piece. Ready-to-wear orders generally follow the processing timeline listed on the product page, while made-to-measure garments require additional development and production time. Your order confirmation will provide the applicable details.

Do you ship internationally?

International shipping availability may vary. Please review the shipping information available at checkout or contact us at igbosisun@gmail.com before placing an international order.

Can I change or cancel my order? Do you accept returns or exchanges?

All orders are final sale—there will be no exchanges or refunds allowed. On a case by case basis, if there are any questions, please email IGBO-SISUN at igbosisun@gmail.com

GARMENT CARE

How should I care for my IGBO-SISUN garment?

Each garment should be cared for according to its specific materials and construction. Always follow the care instructions provided with your piece. For highly structured, embellished, delicate, or specialty garments, professional cleaning or specialized care may be recommended.

Can my IGBO-SISUN piece be altered?

Some garments can be altered, while others are intentionally constructed in ways that make alterations more complex. If you are considering alterations, we recommend consulting with a qualified professional before making any changes to the garment.

THE IGBO-SISUN EXPERIENCE

What does it mean to wear IGBO-SISUN?

To wear IGBO-SISUN is to embrace your unique individuality. Our garments are designed for the moment when you decide to be fully seen—to enter a room with confidence, move with intention, and allow your individuality to speak without explanation.

Why does IGBO-SISUN focus so much on joy and excellence?

IGBO-SISUN sees fashion as the tool that should make you feel something. Joy is the energy behind our work. Excellence is the standard. Presence is the result. Every garment is an opportunity to celebrate individuality, elevate self-expression, and create a moment that lingers.

What does “presence” mean to IGBO-SISUN?

Presence is the energy that arrives before words do. We design silhouettes that amplify that energy—not by asking the wearer to become someone else, but by giving them a garment that reflects the power, confidence, and individuality they already possess.

Why are the garments so bold?

Because we believe distinction should be celebrated. IGBO-SISUN is not designed to help you disappear. Our statement pieces are created to make room for individuality, confidence, joy, and spectacle. We believe there is power in being seen.

STILL HAVE QUESTIONS?

For questions about a specific garment, made-to-measure services, sizing, or an upcoming project, please contact IGBO-SISUN at igbosisun@gmail.com.

Come as you are. Leave unforgettable.